Your first visit to Byrd Dental Group establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. Please take a moment to review this page which includes information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.
What to expect on your first visit:
- A comprehensive exam – which includes a full set of x-rays and a dental exam by the hygienist and the doctor
- We then establish a full treatment plan (if necessary)
- A financial coordinator will then go over any fees associated with your treatment; including expected out-of-pocket cost & what insurance is expected to pay (Byrd Dental Group will file to your primary insurance company)
- Depending on needed procedure and time permitting, we can move forward with treatment
- Your expected out-of-pocket portion is due at time of service
Dr. Harris & Carly to the rescue
Molar crown fell out and needed a quick fix. Office invited me in immediately and took care of me. Thanks team
A quick adjustment to a crown made all the difference in the world! My sensitivity is gone. Thank you
I was totally pleased with such a friendly atmosphere. Pleased with the Doctor and all your employees....it was a long wait but understanding it was surgery day and very busy...all in all it was a very pleasurable experience with everyone involved ... I was not rushed through an assembly line like some dental offices. I was made to feel special and important. My thanks to all of you. I am more than satisfied....Hope this helps
High quality service, professional, friendly
It was the consultation, the staff is courteous, friendly and professional, Dr was professional and explained everything, and finance person understood my desires by actually listening. Only downside - appointment was for 8 am and I was not seen until 9:15 by the Dr. - Staff took me back by 8:15 for x-rays
Excellent experience. Great Hygienist. Appt. started on time, and was completed in a little over 1/2 hour. Next appointment scheduled, and processing payment was quick and efficient. All staff was very professional and friendly.
My first visit was a very positive experience
I saw Dr. Mehraban for a consultation and was very pleased with the whole experience. His staff was friendly and attentive and he was very personable and spent a lot of time explaining things to me and answering questions. The person explaining the cost of the work to be done was very helpful.
I've been going here for about 10 years and it's a great practice. Highly recommend it. Friendly, professional, and trustworthy!
My experience was exceptionally good! The staff was quite accomadating! Kind an courteous! Dr Mehraban was excellent with my procedures n explained it thoroughly! Very impressed with today's experience! Thank u
The experience was absolutely excellent. From Check-In (greeting), Prep (hygienic assistant), Cleaning (Leah), and finally Oral Exam (Dr. Harris). Personnel make a Practice, and my grade for the pleasantness of interactions, and service provided is A+
Extremely happy. Very pleasant. Very professional. All I could hope for n More. Thank you
Crystal always goes above and beyond.
This was my first visit very pleased with dr Byrd and entire staff. Did not try to sell extras. Would highly recommend to anyone looking for new dentist.
Professional and friendly service
I was a little nervous going to a different dentist after my dentist Dr. Corinne Walker retired and the Byrd Group took it over. My experience and first impressions with this group of Drs. went well. Dr. Byrd was careful to explain everything to us about any necessary procedures. I will be going back to continue with them for their customer service and commitment to excellent care. Another plus is that the group has different types of dental specialists working together to serve their patience. They all have the same friendly, treat you like family feel.
Office and Staff perform well.
So far, it has been good.
Kind and joyful staff providing excellent care
I can't say enough about the level of service and care they provide. Friendly and sweet staff that are always a pleasure.
Short notice visit
Long time client. Needed some attention for chipped tooth before a busines trip. They took in with no appt. did a temp crow and I was out in 60m. Great service and attention!
Professional andd Friendly
The doctors are very nice and the wait time is only up to about 5 minutes. Everybody is nice and they will make you laugh. I would recommend them for dental work.
Lee, my Dental Hygenist, is always honest with me about her findings about my teeth as I have a bit of peridontal disease and want to keep my teeth healthy. This time, she really noticed my teeth looked really good and complimented me how nice they look! I take her comments seriously as she is a "top notch person" and I appreciate her honesty," Also, Dr. Harris also told me my teeth look good , too. Made my Day!!! I would recommend people come see Dr Byrd and his wonderful staff! P.S. I also like Glenn, the Office Manager, too!
Top Quality Service
Wow! What a professional, experienced, and courteous atmosphere! Dr. Byrd went out of his way to accommodate my dental needs. His wonderful chairside manner matches his expertise! His assistant, Keri, was also amazing. The whole staff was welcoming and friendly. I would highly recommend Dr Byrd's office!
Great customer service and attentive personn l
I love Byrd Dental, wait was a little long though
I've had a lot of dental work accomplished here and have always had great results! My teeth and gums have never looked this good or been this healthy! They always care about your well being and comfort. Strange as this sounds, I actually look forward to my cleanings!
Excellent service and care
These people are great.
Nicole, Leah, and Dr. Harris did a great job taking care of me and my Pearly Whites. After completion of the check up and cleaning, Mici was equally as helpful. She assured both my wife and I that if we had any questions regarding insurance and services, she would be more than happy to sit down and review our policy with us. Great experience and customer service.
Crystal is a top notch technician
She has helped me understand how to do my at-home care so that my checkups are getting much better. She is very patient with her patients.
Everyone was very professional and friendly and extremely helpful. Lea was my hygienist and great
Thank you all for being so thoughtful and concerned . I appreciate all the help 😊
Best and most professional experience you will ever have. Love Dr Byrd and all the staff!
Great with patients who have anxiety.
Crystal is the sweetest hygienist. She understands I don't do well at the dental office and gives me breaks if I need them without making me feel like she is upset with me. I hate that I can not control my fear, but she puts me at ease and assures me I'm not the only one and it's okay. I wish they would do everything there so I wouldn't have to go to an endodontist for root canals. I have anxiety attacks when I have to go to unfamiliar dental offices, very stressful.
easy to get appointment.easy to get to. pleasant place.
Seem to care professionals
I was very uneasy going to the dental office. The staff helped to put me at ease with the kind of overwhelming prognosis of what needed to be done. It was still painful to have the cleaning done, but they did their best to minimize that part. Not looking forward to the future visits, but I'm sure they will provide me the best treatment they can.
Highly professional and friendly
Always on time, always friendly, totally professional. Would recommend this business to others
They were prompt,polite,professional and painless😀
Very professional and gentle. Takes patients experience to a new level. They are kind , understand the patient anxiety and fears and pain . Calms them and gives numbing meds if needed to enhance the comfort level of the procedure.
Extremely professional and office staff were extremely friendly.
Dr. Byrd was extremely kind and very professional and he and his staff were very patient with myself and my husband. They took a lot of time to thoroughly answer all our questions and concerns. I will continue to see Dr. Byrd for all my dental concerns.
Final Tooth implant
Dr. Harris and the whole staff there are the best!!! Very friendly and professional. They always care about my comfort and provided the best solutions for my dental problems.
this is the best dental office i have been to they are so good in ever way i am so glad i found them I GIVE THEM A 5 STAR
Caring and professional
I needed a root canal like 5 days before I called. They got me in the day I called got me the medicine I needed to keep me comfortable and performed the procedure the next morning first thing.
Fixed my billing
I got my billing issue with byrd dental and they were sorry for the mistake. I tried several times to delete my old review or update it and the rate biz Web site has no option to update or delete. They also have no contact to ask for help.. rate biz please fix your website and add a contact for people like me that need help.. anyways disregard my last review and know they fixed my billing issue.
Very nice people. Friendly. Very good cleaning. Sorry I had to wait, you were very busy today.
Sorry I had to wait, you were very busy today. I will be back!
High quality service
Friendly environment, great professional staff
Normally I have a very pleasant experience with the dental group. The front office staff are great and my normal hygienist Leah (I apologize if I have spelled her name wrong) is amazing. However today I was scheduled with a new hygienist Krystal (my apologize if her name is spelled incorrect), and her facial expressions and tone was clear that she didn't want to see me because I wasn't her normal client. I understand that I made a last minute appointment and honestly I didn't realize that it is the culture of the office not to see other people clients unless the other person is informed (Krystal informed me of this policy). Because of her facial expression and lack of quality customer service I waited for my normal hygienist Leah as I am not one to cause problems. I think that if Krystal doesn't want to be bothered with other hygienist clients then this should be a policy so that it is understood by everyone in the office. I do hope that she has a better day and that hopefully in the future she will value anyone who sits in the chair regardless of if the person is her client or someone else. I would like to thank everyone else as the experience was great and I am glad that I was able to get in on a short notice. However in the future I will wait on Leah in order to not upset anyone. Thank you,
Very professional, punctual and helpful.
Best Dentist visit ever!
I have a fear of seeing the dentist. I found the staff and dentist very professional and friendly. The treatment recommendations were reasonable and made perfect sense. They were explained to me so I could understand the need for treatment. I was shown pictures showing the need for procedures to be done. They worked with me so that I could stretch my work needed over several visits. They worked with me to stretch it into my budget. It was painless and pleasant experience. I left the office happy! I was going to take better care of my teeth and gum and my mouth felt better, cleaner, and my smile was improved. I would recommend this practice to all of my friends, neighbors, and family. Thank you for the great care, and easing my fear of a visit to the dentist. Janet L. Kaszer
My only disappointment is the Groups unwillingness to submit claims to the secondary insurance company.
We both were treated very well. All at the desk were friendly, but the dental treatment was the best!! I felt like I was with family. We have been patience for a very long time. The dental treatment has been great. It would be difficult to change dental offices as we are totally pleased. Cleanings are great, my teeth are in great condition for a 79 year young lady. I expect to keep my teeth until I go home to meet my Lord....Thank you, you are all the very best!!!
Excellent Dental office
I have been going here for several years and I love the care they give!!! Dr. Byrd is patient and fully explains everything. Crystal is great at teaching you how to brush, floss and take care of your teeth. The office staff is friendly, courteous and professional.
I will hold my opinions until my next visit in a couple of weeks..
Very comfortable setting
Staff are friendly and knowledge.
Courteous and professional
The place is state of the art and the staff is very courteous and professional.
This office is amazing. They made my son feel very comfortable and the entire staff is friendly and always ready to answer any questions you have.
Love this group!!!
Professional and friendly
Went in same day that I called. Very friendly and understanding staff. Works with you and your needs. Will definitely recommend to friends!
Efficient, Effective, Competent, Courteous.
Had broken a tooth the night before so just decided to go into office and schedule an appointment. The girls were so friendly and helpful and they said they could take me back immediately and fix my tooth. I was so happy with the service I was given by Dr. Harris and staff.
Although the drive was pretty far out of my way, I really couldn't have had a better experience. I was getting my wisdom teeth removed the staff went above and beyond to make me feel comfortable. Even when they say panic across my face they acted swiftly and continued to reassure me I was in good hands. The courtesy service I received was worth the long drive.
Impressed with all contacts
Problem with lack of X-Rays from old dentist overcome by quality service from all employees and Doctor.
Leah did a great job cleaning my teeth. She's very efficient yet gentle with this process....Thanks Leah!
Best Dental Care Available!
I am always treated with such respect and professionalism at Byrd Dental. The staff have a smile on their face from the moment you're greeted until you leave. Very calm and happy atmosphere where every patient is treated like the "only" patient. I love Dr Byrd and Dr Harris! Carrie and Crystal always go above and beyond. The front office staff are kind and professional. Thank you for another GREAT experience! Will see you in 3 months!
Friendly, courteous and painless. Thanks so much.
Not all crowns are royal
Today I got my first double crown & they were great with me.
On time. Lisa did great job cleaning my teeth. Good experience.
I'm a bit scared of the dentist but the staff made me quite comfortable. I didn't care for the outcome but that wasn't at all their fault & it could've been much worse if I had waited. So I look forward to them helping me with it.
Dr. Harris identified my problem and referred me to another specialist. great service
Wisdom tooth surgery in a Flash
I had three extracted by Dr. Whitesides, he was charming and put me at ease very quickly. He's follow call later that evening was greatly appreciated. He's staff were also very friendly, I would recommend this team to anyone.
All around fantastic!
Great happy atmosphere from the front desk to the Dentist. Dr. Byrd was wonderful, and he has a great staff. Our whole family will be going here for our care.
Professional and friendly
I am a new patient to the practice, I had a very thorough check up and clean. Bill was explained ahead of time. Definitely recommend
Wisdom tooth surgery was easier than a regular checkup!
I never expected to be put out for only 10 minutes. 2 upper wisdom teeth out and Dr. Whitesides was excellent. Answered all my questions and was ready to go very quickly after I walked in. The surgery took less time than a regular cleaning. Excellent job. Oh yeah, and I'm not all messed up afterwards. Nothing went wrong.
The staff was very knowledgeable and friendly. Dr. Harris was kind and compassionate. The staff provided me with timely and comprehensive service.
First time patient. Experience was great. Staff super friendly and competent. recommend to anyone.
Very professional and pleasant. I will be returning for additional dental care. Thank you for your service.
Dr Harris & Carrie are an excellent team
Dr Harris & Carrie are an excellent team. They explained all of my options and cost up front. Simply put they put the care in healthcare.-Mike
Always on time, professional & friendly.
Listen to my concerns. Always on time, professional & friendly.
I was on time for my appointment so after necessary documents were complete I was in and out within 1 hour for a routine x-ray & teeth cleaning. My dental assistant did a fine job. I would recommend for anyone living in the Townlake area.
Outside of starting 20 minutes after our appointment the visit was amazing! All the staff are very friendly always great you with a smile. We went in for my daughters orthodontist consultation and we left with braces!! Izhra always reviews costs and benefit coverage in great detail and with a smile. We recently started using Byrd dental about 2 months ago and every family visit has exceeded our expectations. Keep up the great work!!
Everyone was wonderful
Great staff and I was very comfortable while I had an extraction done and some consultation.
great service and good explanation of treatment, professional
I found every one to be friendly and helpful. I was shocked to find that I had a problem with my teeth. I had never been told that I was even near having a problem. My teeth feel clean and look clean.
There was some confusion about my scheduled appointment time, but that was immediately cleared up and I was taken care of without having to wait an unreasonable length of time. Everyone at the Woodstock office is always pleasant and professional.
Always professional and friendly
I've been taking my daughter here for years and have always been happy with the service.
Professional, friendly and a wonderful experience!
I was going to e-mail your group just to let you know that everyone there did a wonderful job. Thank you to Socorro and Lia (?) for making this not-so-raring-to-be-there experience into a wonderful one. Got your notice of the next appointment and it is a YES!
Fantastic Dental Experience!
I have been very happy with the practice with my cleanings and check-ups. This is the first "major" work I have had: a crown and a filling/repair of a damaged tooth. The staff is very professional: from the front desk to the hygienists to the assistants and, of course, Dr. Byrd is excellent. Not only was the experience completely pain free, the care and precision taken with my procedures exceeded my expectations. The entire team at Byrd Dental Group is knowledgeable and concerned for their patients' well being. I highly recommend this group!
First Dental Evaluation
I had a great dental evaluation!....I had originally had taken my dad for his appointment. They offered while my dad was being seen that I could be seen. They were fast, effecient and very thorough. My whole family goes the practice and we are all very happy!
The service and all personnel are exceptional. Dr Byrd took the time to go over my treatment plan and I'm very pleased.
The service and all personnel are exceptional. Dr Byrd took the time to go over my treatment plan and I'm very pleased.
Very professional, friendly atmosphere, I was very well informed of all treatments & procedures. Thank you for your caring & compassionate care.
High quality and professional
Greatest dentist and staff you can find!
Competent & Efficient servic
Always have a positive experience! My dental condition is much improved since becoming a patient in 2010. Highly recommend Dr. Byrd and his staff.
Professional and Friendly
I've been going to BDG for years and have always had a great experience. Dr Byrd and the staff are always professional and make me comfortable with making decisions concerning my dental health.
Staff and doctor were very professional and friendly. They took time to explain in detail all procedures and to answer any questions I had. In addition, they offered suggestions for future visits.
Crystal is the best dental hygienist I've ever had. Not only at making my smile look amazing but also with helping me maintain between cleanings
Professional and Friendly
I was greeted with the most friendliest young lady at the front desk. As I was waiting I did notice that management was a little rude to the young ladies up front when they walked through. The service of having my teeth cleaning was very thorough.
Crystal is always very upfront and frank about treatments. She explains everything thoroughly.
Professional and friendly office.
Wait to be seen was a little long (40 min). Staff very friendly. Dr. Ali very good. Treatment seemed thorough, and instructions for after treatment were good. Would recommend Byrd Dental to others.
Never have to worry that anything will be missed as Crystal is the best.
Well pleased with very good results.
They were professional, friendly and offered more services than I expected
Very thorough and explained everything expertly
Excellent service, excellent care
I am a long time satisfied customer.
Very informative. I feel like I have a good plan to get my teeth and gums on the right track.
Professional and courteous.
As always, the entire staff was professional, courteous and friendly. I have every confidence that my dental needs are being treated properly.
Super effecient and friendly!!!
These guys are wonderful. I went in this morning for a cleaning. When I got there I told them that I HAD to be out by a certain time because we were short staffed at my job today. They were very understanding. They got the job done and I was out of there with time to spare!!!
It's the dentist...
I suppose they are as positive of an experience you can get when someone is drilling your teeth...
On time. Dreaded shots but not too bad. Room felt a bit cold..wish I had had a blanket!! Visit went well... 2 hrs. for 2 crowns and crown prep. Not too bad.
The hygienist was very gentle and explained everything to my understanding
High quality service, professional and friendly
Knowledgeable group who answered my questions well. Friendly and understanding
great staff and very attentive people!
I had to have two crowns replaced and it went very well! Dr. Byrd and his assistant were very detailed in making sure that the crowns would fit perfectly! Also, their hygienist Leigh is the best I have ever had! She is very professional, friendly and encourages you to keep your teeth & gums healthy! I always look forward to our visits as she is very nice!! The other thing I have noticed is their office is very efficient and is always on time for appointments! I have never had to wait any longer than 5-10 minutes at the most. That shows that they respect your time as a patient!
Professional and friendly.
My visit today was excellent My Hygienist (Lee, I recall) was absolutely superb. Dr. Byrd, as always, was excellent.
Sounds good. Keep that title
Arrived on time, didn't wait long, dr Byrd listened to what I wanted. Took 4 impressions for a partial plate & technician listened to me. Good appointment with a good plan in place.
Was taken care promptly and efficiently for a cleaning. Great team work!
Byrd Dental Group has never overcharged me nor pressured me into crazy expensive dental work
My first visit to Byrd Dental Group was a few years ago. I have dental insurance and I had cracked my tooth and I needed a crown. I first went to another dentist and their Russian mobster dental hygienist tried to pressure me into signing some "treatment plan" that would overcharge me more than double what I'm supposed to come out of pocket with dental insurance. I'm sure that the "treatment plan" is some kind of legal document to use against me in some way. I walked out. A friend recommended Byrd Dental Group. I met with Dr. Kim on my first appointment, he examined me, and said, "yeah, you have a cracked tooth." The hygienist told how much it would cost to fix and that was exactly how much I was supposed to pay with dental insurance. I made an appointment to return in a few days to get a crown. I didn't have some some some crazy "treatment plan". Ever since then, they've never over charged me, nor forced me sign some crazy "treatment plan", nor forced some crazy treatment for periodontal disease, nor tried to shoot balls of antibiotics into my gums, nor anything else. They frequently ask nicely if I would like X-rays or the fluoride treatment and I don't like these services quite as frequently as they like, so, I just respond, "no thanks", and they don't ask a second time nor bring in the mob to twist my arm. My hygenist is usually Crystal and she's nice, patient, and gives me positive pointers on flossing in the corners and flossing more frequently and to use ACT and Listerine frequently. She's pretty good at detecting my lies when I say I floss every day, so, don't lie to that sweet hygienist.
Explained what they were doing and why and what I needed and why
Great dental techs put my very nervous daughter at ease.
My daughter was very nervous about having a tooth removed. But the techs at Dr. Byrd's office put her at ease and she came out smiling. Thanks!
Although my appointment was 23 minutes late, I was out in time to make it to work. Staff was friendly and professional.
Service good, billing unknown
The problem I have with this practice is that I never know if I'm being charged the correct amount, or if my payments or the insurance payments are credited correctly. The service yesterday was good.
Dr. Byrd's office
While Dr. Byrd knows his teeth, it's the staff that make this place truly amazing. While the other hygienists are great, Lee is the only one I let near my mouth. She cares about what she does, is very clear, explains what's going on and makes a trip to the dentist pleasant. My wife and children all go there as well and each of us all feel the same way.
Dr. Harris is a great dentist! The whole staff have been super during the several procedures I've had there. They always made sure I was comfortable and truly cared about my well being. And Lee is the best dental hygienist I've ever had. My teeth have never felt this clean
Prompt, courteous service and nice staff.
The staff was friendly and helpful, going out of their way to help fit in an unplanned extraction of my daughter's baby tooth that refuses to fall out on it's own. They called my children back within five minutes of their scheduled appointment times, despite being quite busy. Overall, good experience.
I WAS VERY HAPPY WITH MY VISIT TODAY EVER ONE WAS SO KIND TO ME AND VERY HELPFUL THEY EXPLAINED EVER THING THEY NEEDED TO DO AND GAVE ME A PRICE OF WHAT IT WOULD COST
Good First Visit
Aptmt at 3:00 and was taken at 3:30, but realized they were very busy that day...seems like some didn't even take a lunch break I was told!! Jessica at front desk was VERY helpful in getting me there ( directions and insurance info.,etc.) and was just as pleasant meeting her in person. Parking can be a issue but was OK. Hoping future aptmts will be as pleasant.......
High Quality Service
Everyone was thoughtful and thorough. Leah did an excellent job with the dental cleaning. Everything was great!
Dr. Harris has that magic touch with injections.I almost fell asleep. Great sense of humor..great bedside manner . BTW the ladies are all hot.
Great , Timely Service
The staff has been extremely pleasant from the first time I called. They're very helpful. I was very nervous coming in, as I have not been to the dentist in years, but They took very good care of me. From the admin staff to the hygienist to the dentist. I would recommend Byrd Dental Woodstock to anyone.
Each time I visit this dental office the service and staff are always great. I went in for a problem caused due to my braces and I was seen quickly and the dentist explained the situation and discussed some options. They are always pretty thorough which I am thankful for.
There was a question about the procedure that was performed and Dr. Byrd was very fair and I am satisfied with the result.
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